Privacy Policy

PRIVACY POLICY – FONDESIGNCOLLECTIVE

Last updated: March 31, 2026

This Privacy Policy describes how fondesigncollective ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised "Last updated" date.

2. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

We collect personal information to provide and improve our Services, fulfill orders, and communicate with you.

Information We Collect Directly from You:
  • Name
  • Email address
  • Billing address
  • Payment details (processed securely via third-party providers)
  • Account login information
  • Customer support messages

You may choose not to provide certain information, but this may limit your ability to use our Services.

Information We Collect Automatically:

We automatically collect certain data when you use our Site, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and interactions

This is collected via cookies and similar technologies.

Information from Third Parties:

We may receive information from:

  • Shopify (our e-commerce platform)
  • Payment providers
  • Analytics and marketing partners

All such data is handled according to this Privacy Policy.

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process orders and deliver digital products
  • Provide customer support
  • Manage your account
  • Improve our website and services
  • Prevent fraud and ensure security
  • Send transactional and marketing communications

For users in the EEA/Switzerland, data processing is based on:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • Consent (where required)

4. DIGITAL PRODUCTS NOTICE

fondesigncollective sells digital products only (mockups).
No physical shipping occurs.

Your data is used solely to:

  • Deliver purchased files
  • Provide access to downloads
  • Verify purchases

5. COOKIES

We use cookies to:

  • Operate and improve our website
  • Store preferences
  • Analyze user behavior
  • Support marketing and advertising

You can disable cookies in your browser settings, but this may affect functionality.

For Shopify cookie details:
https://www.shopify.com/legal/cookies

6. HOW WE SHARE YOUR INFORMATION

We may share your information with:

  • Shopify (store platform)
  • Payment processors
  • Analytics providers
  • Marketing partners

We do not sell your personal data in the traditional sense.

However, some data sharing may be considered “sharing” under certain laws for advertising purposes.

7. DATA RETENTION

We retain your data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

8. YOUR RIGHTS

Depending on your location (EU / Switzerland / others), you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Delete your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent

To exercise your rights, contact us at the email below.

9. SECURITY

We implement reasonable security measures to protect your data.
However, no system is 100% secure.

10. CHILDREN’S DATA

Our Services are not intended for individuals under 16.
We do not knowingly collect data from children.

11. THIRD-PARTY LINKS

Our Site may contain links to third-party websites.
We are not responsible for their privacy practices.

12. INTERNATIONAL DATA TRANSFERS

Your data may be processed outside your country, including by third-party providers.

Where required, we use appropriate safeguards such as Standard Contractual Clauses.

13. COMPLAINTS

If you have concerns about how we handle your data, please contact us.

If unresolved, you may contact your local data protection authority.

14. CONTACT INFORMATION

For any questions or requests regarding this Privacy Policy, contact:

Email: Foncollective84@gmail.com

15. DATA CONTROLLER

For the purposes of applicable data protection laws, fondesigncollective is the data controller of your personal information.